Dynamic customer experiences with AI: a new era in financial services
DIGITAL - ROUNDTABLE
Why taking a product approach is essential for success ?
Today’s financial services companies are balancing a lot. Working to maintain quality client relationships, navigating the furious pace of technological change, all while dealing with an ever-rising stream of client demands. In order to gain competitive edge in 2024 and beyond, the industry must look at reinventing the ways they interact with customers. And it starts with AI.
According to a recent IBM study, 34% of companies currently use AI, and an additional 42% are exploring AI. As businesses embrace this new era, statistics show that many organizations, especially in the financial services sector, have incorporated AI into their operations to enhance customer interactions and services. In fact, Generative AI alone could deliver additional value of $200 billion to $340 billion per year if fully implemented. AI has the power to transform customer engagement, providing a more personalized, dynamic, and responsive experience.
Whether your company is already implementing AI or just dipping your toe in the stream, join thought leaders from Dialexa, along with a group of your industry peers, as we discuss strategies to leverage these new technologies to grow market position and drive operational efficiencies.
Event host
Jonathan Williams
Regina Reed
About Dialexa
Dialexa, an IBM Company, is a digital product development consultancy focused on making every company a great technology company. We are made up of designers, engineers, and strategists who build unique tech products and experiences for our clients to write the future of their industries
Discussion topics
How are you using AI in customer products?
How are you powering personalization in your products and website?
Where should customer experience and loyalty be on your priority list for 2024?
Why Attend
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Meet industry leading like-minded executives tackling similar initiatives.
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Digital event benefits
Meet
Access to industry leading like-minded executives tackling similar initiatives
Discover
Collaborate and network to gain expertise and experience on how to best act and succeed
Accelerate
In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges
Apply to attend
Meet with fellow industry leaders and solve today’s greatest business challenges.
Thank you for your interest. One of the team will be in touch soon.
Frequently asked questions
A Digital Roundtable from GDS Group is a tailored, 90-minute closed-door discussion between senior decision makers actively seeking innovative technological solutions and solution providers from global leading brands who come together to solve business challenges.
There are a couple of ways you can participate in a GDS event experience; as a partner or as an attendee. Whichever you are interested in, do get in touch
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