After almost two years of an accelerated digital transformation, consumer expectations have changed more than ever before. Businesses must adapt, and adapt quickly, to improve applications, customer experience and infrastructure capacity whilst continuing to reduce costs and staff resource recovery time.

As deep learning and artificial intelligence drive faster business decision-making, many technology leaders are leveraging automation to allow for a more personalized customer experience, alongside the promise of improved efficiency. However, striking a balance between reducing costs and increasing customer satisfaction isn’t always an easy feat.

So, how are our peers deploying AIOps most effectively? How can we leverage automation to empower our teams, our customers, and deliver results? And where are the business value benefits in adopting AIOps?

Join IBM and a select group of senior thought-leaders to explore challenges, discuss experiences and share best practice around the implementation of AIOps in this Meet The Boss roundtable.