Modernizing B2B customer experience in manufacturing
IT - ROUNDTABLE
How can manufacturers transform B2B customer experience?
Manufacturers are grappling with the demand for personalized and real-time interactions. B2B customers increasingly expect a level of service akin to their experiences in the B2C realm.
Achieving this in a B2B context involves technological upgrades and a cultural shift within manufacturing organizations toward customer-centricity. Meaningful interactions combined with a data-driven operating model will optimize customer experience and company profit. So, where do you start?
Join Microsoft & Adobe as we explore transforming B2B customer experience in manufacturing across all channels: build strong customer relationships and create personalized experiences that matter.
About Adobe
Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. In short, Adobe is everywhere, and we’re changing the world through digital experiences.
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters.
Discussion topics
What role does data play in breaking down silos and driving decision making?
How are you using AI, self-service, and personalization to level up the B2B experience?
Where does your cloud strategy intersect with your customer experience strategy?
Why Attend
Experience shared learning
Meet industry leading like-minded executives tackling similar initiatives.
Benchmark with your industry peers
Discover and network to gain expertise and experience on how to best act and succeed.
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Accelerate In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges.
Digital event benefits
Meet
Access to industry leading like-minded executives tackling similar initiatives
Discover
Collaborate and network to gain expertise and experience on how to best act and succeed
Accelerate
In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges
Apply to attend
Meet with fellow industry leaders and solve today’s greatest business challenges.
Thank you for your interest. One of the team will be in touch soon.
Frequently asked questions
A Digital Roundtable from GDS Group is a tailored, 90-minute closed-door discussion between senior decision makers actively seeking innovative technological solutions and solution providers from global leading brands who come together to solve business challenges.
There are a couple of ways you can participate in a GDS event experience; as a partner or as an attendee. Whichever you are interested in, do get in touch
Global senior decision makers from leading industry brands attend our event experiences. Between 2020 to May 2023, 34,473 senior executives attended our event experiences. If you are interested in attending a GDS event experience, please check out our upcoming events
Our event experiences all provide all kinds of opportunities for your business. Just as every organization is different, so too are our event experiences. From smaller closed-door roundtables right up to 3-day summits, there are event experiences to suit what you want to achieve. Find out more about each of our GDS event experiences and contact us to learn even more.
Yes! We partner with leading brands all across the globe – for partnership opportunities please get in touch