In what is finally a post-pandemic world, it goes without saying that the customer care industry has forever been changed. For existing Avaya customers, everyone is now looking to the future with some uncertainty. They’re wondering how to innovate in these uncertain times to deliver World Class omnichannel experiences through digital integrations. What’s more, they wonder how to utilize AI and Natural Language Applications, leverage customer journey analytics information, and plan their future at a pace that meets their needs. So, how do we take these questions and turn them into answers as we look to 2024 and beyond?

Join Swampfox and a select group of likeminded executives as we discuss your challenges as well as how to shape the future of customer experience through your existing Avaya contact center.

Swampfox Technologies is a modern software, solutions and services company focused on empowering amazing customer journeys for the enterprise Contact Center. With a global client base and a reputation for delivering transformational solutions for complex Contact Center environments, Swampfox is a recognized industry innovator and thought leader. Through our flagship ICX Platform and highly awarded Enterprise Applications we deliver seamless, integrated customer experiences for omnichannel and multi-channel environments.