Unleash the Power of Touchless IT

13th September 2022, Europe 15:00 - 16:30 BST | 16:00 - 17:30 CEST

Explosion of cloud adoption has not been accompanied by similar growth of requisite enabling technologies for Tech/IT operations. This has led to businesses deploying more than IT can manage, including tech architecture, data structures, day-to-day operations and management, skills, and resources.

The solution lies in Touchless IT; a set of intelligent solutions to IT Ops that unlock capacity for Tech/IT transformation. So, how can you unleash the power of Touchless IT to help leaders maintain their performance and reliability while reducing cost, enhancing availability, automate incident remediation, and detect anomalies before it disrupts the user’s experience?

Join Deloitte as we explore Touchless IT: what it is and the value it can bring to your Tech/IT Operations. Share your own experiences and discuss best practice along with industry peers in this Virtual Showcase.

View agenda

Discussion topics


How are you managing the complexity of your Tech/IT transformation, and what roadblocks and challenges are you facing?


What is your knowledge around Touchless IT? Is this something your organisation are looking into?


Are you approaching digital transformation as a company-wide strategic initiative rather than technology implementation or a small-scale project?

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Why Attend

Closed door, tailored conversations to benchmark, share and get better equipped to solve complex transformation projects.

New connections

Build new connections with likeminded senior leaders

Key takeaways

Downloadable and actionable takeaways

New partnerships

Accelerate key projects through meaningful new partnerships


De-risk new projects by gaining a broad range of insights

New technologies

Understand the impact new technology can make

Business trends

Stay current with emerging business trends

"It's a great means by which we can share what we've learnt and share our message and our education or our evangelism."
Jim Zuffoletti, CEO & Co-Founder, Safeguard Cyber
"These events are great for relationship building and early stage lead development tool"
Art DuRivage, VP Sales
"This is not your typical zoom. This is a lot more innovative. The look and feel is far more advanced than what I've seen before. "
Marty Sprinzen, Founder & CEO, Vantiq
"I was blown away by the great logistics, diversity of attendees and incredible networking opportunities. I can honestly say I’ve never had so many new relationships and key opportunities from a single meeting."
Bill Sheahan, Vice President
"I thought it was a really great experience. Thank you for inviting me, this was really a cut above other virtual events I have attended, the 90 minutes literally flew by. The format was condensed and smooth, there were a lot of topics, and the speakers were top of the notch quality. Overall, I found it inspiring, listening to companies discussing healthcare and various topics was very engaging."
Lubomir Karlik, Head of AI Transformation, Raiffeisen Bank International

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Event Agenda

Day one

15:00 - 15:05

15:00 - 15:05

Welcome & Opening Remarks

15:05 - 15:10

15:05 - 15:10

Executive Welcome

Olivier May Global Chief Commercial Officer (Global CCO) for IBM, Deloitte
Joanne L Bradshaw Vice President, IBM Strategic Partnerships, IBM

15:10 - 15:30

15:10 - 15:30

Keynote Presentation

Greg Dost Principal, Strategy & Analytics, Deloitte

15:30 - 15:35

15:30 - 15:35

Interactive Audience Q&A

15:35 - 15:55

15:35 - 15:55

Fireside Chat

Greg Dost Principal, Strategy & Analytics, Deloitte
Jerry Aherne Head of Infrastructure Operations, Capita

15:55 - 16:00

15:55 - 16:00

Interactive Audience Q&A

16:00 - 16:20

16:00 - 16:20

Panel Discussion

Greg Dost Principal, Strategy & Analytics, Deloitte
Sinéad Glynn EMEA GTM with Strategic Partners, IBM Turbonomic, IBM
Brijesh Singh Offering Leader - Conversational AI, Deloitte

16:20 - 16:25

16:20 - 16:25

Interactive Audience Q&A

16:25 - 16:30

16:25 - 16:30

Closing Remarks


Olivier May

Global Chief Commercial Officer (Global CCO) for IBM

Joanne L Bradshaw

Vice President, IBM Strategic Partnerships

Greg Dost

Principal, Strategy & Analytics

Jerry Aherne

Head of Infrastructure Operations

Sinéad Glynn

EMEA GTM with Strategic Partners, IBM Turbonomic
Sinéad works closely with IBM’s Strategic Partners to create joint value and accelerate business outcomes find out more

Brijesh Singh

Offering Leader - Conversational AI

Virtual Event Benefits

Audience Interaction

Engage with a virtual live audience just as you would at a physical event and create meaningful conversations.

Interactive Live Polling

Keep engaged through interactive live polling and gamification tools.

Direct connections

Ask your questions face-to-face with the speakers via our leading stage technology.

Relationship building

Build stronger connections with leading executives that you will take with you through your career

Intelligent interaction

Interactive quizzes gamify your experience

Thought Leadership

Content and insight from industry experts when it matters most

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Meet with fellow industry leaders and solve today’s greatest business challenges.

Thank you for your interest. One of the team will be in touch soon.