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Operations
Article

Embracing Diversity:The Key to Innovation and Progress in Technology

Read about studies that have shown diverse teams are more creative, more productive, and better able to solve complex problems than homogeneous teams.
Tim Cassidy
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Digital
Article

Digital + in-person event experiences: Which boosts the best B2B business growth?

Read different insights surrounding the benefits of digital + in-person event experiences to boosts the best business growth.
Emma Daniels
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General
Article

How life sciences can listen to customers: And the powerful rewards that follow!

Learn how in a patient-centric environment, deep listening leads to effective tactics that match customer needs.
Kelley Iuele
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CX
Article

X marks the spot: Putting the ‘X’ in CXO

Todd Unger of the American Medical Association shares insights on the intersection of market, product, commerce, and service.
Colin Cosell
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Manufacturing
Article

Accelerating industry 4.0: Unveiling the power of AI in manufacturing

Discover what AI truly means for the manufacturing sector as explored by Arun Kumar Bhaskara-Baba at the recent GDS Group Manufacturing Summit.
Sarah Tijou
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Technology
Podcast

Why hyperautomation is the key to business success

GDS Group speak with David Shannon, Head of Hyperautomation at SAS, a leader in business analytics software.
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CX
Article

How to Create Commercial Transformation Via Culture Change

Discover how to nurture talent to maximise their potential and the related impact that can have on the customer, a topic explored by Tracie Gildea.
Jade Gamlin
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CX
Article

Omnichannel Utopia: Learnings from Intersport’s CX Journey

Read the insights of Bartlomiej Behnke, VP Board of the Directors & CMO at Intersport ISI regarding the enhancement of the omnichannel CX in retail.
Julia Belle
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IT
Article

Five Steps to Building a Resilient Enterprise: The Broadcom Perspective

We look at five steps for organizations to take to build more resilience as highlighted by Nicole Fagen, Director of AIOps and Automation at Broadcom.
Jade Gamlin
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