
Operations
Article
Embracing Diversity:The Key to Innovation and Progress in Technology
Read about studies that have shown diverse teams are more creative, more productive, and better able to solve complex problems than homogeneous teams.
5 minute read

Digital
Article
Digital + in-person event experiences: Which boosts the best B2B business growth?
Read different insights surrounding the benefits of digital + in-person event experiences to boosts the best business growth.
10 minute read

General
Article
How life sciences can listen to customers: And the powerful rewards that follow!
Learn how in a patient-centric environment, deep listening leads to effective tactics that match customer needs.
4 minute read

CX
Article
X marks the spot: Putting the ‘X’ in CXO
Todd Unger of the American Medical Association shares insights on the intersection of market, product, commerce, and service.
6 minute read

Manufacturing
Article
Accelerating industry 4.0: Unveiling the power of AI in manufacturing
Discover what AI truly means for the manufacturing sector as explored by Arun Kumar Bhaskara-Baba at the recent GDS Group Manufacturing Summit.
5 minute read

Technology
Podcast
Why hyperautomation is the key to business success
GDS Group speak with David Shannon, Head of Hyperautomation at SAS, a leader in business analytics software.
21 minutes

CX
Article
How to Create Commercial Transformation Via Culture Change
Discover how to nurture talent to maximise their potential and the related impact that can have on the customer, a topic explored by Tracie Gildea.
5 minute read

CX
Article
Omnichannel Utopia: Learnings from Intersport’s CX Journey
Read the insights of Bartlomiej Behnke, VP Board of the Directors & CMO at Intersport ISI regarding the enhancement of the omnichannel CX in retail.
6 minute read

IT
Article
Five Steps to Building a Resilient Enterprise: The Broadcom Perspective
We look at five steps for organizations to take to build more resilience as highlighted by Nicole Fagen, Director of AIOps and Automation at Broadcom.
5 minute read