Customer Experience Starts (and Ends) with Humans
Latest Article - CX
At the 2025 CX Innovation Summit, leaders showed that while AI drives progress, empathy and trust make customer experience truly human.
Empathy-Driven Leadership in the Age of AI: Building Trust and Navigating Change
Latest Article - AI
AI: Innovating with Governance, Building for the Future
FOMO vs FOMU: The Balance Between Missing Out and Messing Up
Latest Article - AI
Walking the line between moving quickly and doing things right is essential when integrating technologies such as AI into your organization.
Making the Enterprise Edge Work for You: Designing, Securing, and Scaling for the Industrial Future
Latest Article - Manufacturing
Making the enterprise edge work for you - designing, securing, and scaling for the industrial future
Innovation Acceleration: How GenAI is Making Speed the Ultimate Advantage
Latest Article - Digital Transformation
Generative AI is accelerating innovation, turning ideas into execution in days. Discover how speed is the new competitive edge.
Technology
Article
Responsible use of AI is not just a nice to have – it’s essential
Delve into the ethical implications and transformative potential of AI integration and the human-AI partnership.
8 minute read
IT
Article
Wrestling with data: How WWE built a data-driven empire
Best known for its superstar wrestlers and all-action entertainment, WWE has – quietly but surely – established itself as a true sports data and analy
9 minute read
Marketing
Article
Put your money where your mollusk is: How SpongeBob SquarePants is cleaning up ocean plastic
Learn how Paramount and SpongeBob SquarePants are leading the charge in a successful campaign to tackle ocean plastic and promote sustainability.
5 minute read
Healthcare
Article
Transforming Healthcare: Balancing human touch and technological advances
Discover how transformation is sweeping across the healthcare sector and more and more processes are digitalized in the industry.
5 minute read
Data
Article
How Louis Vuitton is navigating the privacy revolution
Customer data is king in the world of white glove shopping experiences. So how do luxury brands continue to compete in an increasingly complex privacy
6 minute read
Security
Article
Win from within: growing exceptional security professionals
Learnings from Jay Wiley at the GDS North America security summit
6 minute read
CX
Article
Who is the customer of the future?
Discover tomorrow’s trends in CX and marketing with learnings from the recent GDS CX Innovation summit.
7 minute read
CX
Article
When Worlds Collide:How America’s Top Retailers are Integrating Digital and Physical Experiences
Discover why phygital – otherwise known as the intersection of physical and digital - is crucial to the future of retail.
5 minute read
Operations
Article
Embracing a new manufacturing era:Hiking up the hyper-hill
Discover the three key trends that have emerged as driving forces behind technology transformation in today's fast-paced world.
5 minute read