Filter insights
HR
Article

Behavioral Economics in Practice: Values, Data, and Design Thinking

The theory of behavioral economics can help us to reveal new facets of the mind, but can it help to deliver a better HR function?
Jack Bray
Find out more
HR
Article

The Great Resignation, A Great Awakening?

The Great Resignation has caused attrition to soar in businesses worldwide, but how might we prevent its negative impact?
Jack Bray
Find out more
Marketing
Article

The Power of TikTok – Brand Building Through Micro-Storytelling

TikTok has become an increasingly powerful force in social media but how can we use it to drive business value?'
Jack Bray
Find out more
HR
Article

Hello Hybrid: The Future of Hybrid Working

Remote work is here to stay, how can organizations embrace and thrive in the new normal?
Michelle Brown
Find out more
CX
Article

From Notifications to Enhanced Communications

Create new digital communications interactions by turning notifications and transactions into meaningful conversations and to stay ahead of the curve.
Kristina Cartwright
Find out more
CX
Article

Customer Experience – The Trends of 2022 & Beyond

Create new digital communications interactions by turning notifications and transactions into meaningful conversations and to stay ahead of the curve.
Balve Bains
Find out more
CX
Article

Instant Gratification – When Self-Help Is the Best Help

How to give digital-first customers what they want, when they want it without creating friction points.
Alex Wood
Find out more
Operations
Article

Trends Transforming Frontline Operations Management

Versatility is the name of the game in the modern business, so how might we bolster our frontline operations to make it a reality?
Ellen Fearnley
Find out more
IT
Article

3 Pillars of Web 3.0: More than Crypto

Web 3.0 is set to redefine the internet but what are some of the cornerstones we can expect to come to the fore?
Colin Cosell
Find out more