HR
Article
Behavioral Economics in Practice: Values, Data, and Design Thinking
The theory of behavioral economics can help us to reveal new facets of the mind, but can it help to deliver a better HR function?
HR
Article
The Great Resignation, A Great Awakening?
The Great Resignation has caused attrition to soar in businesses worldwide, but how might we prevent its negative impact?
Marketing
Article
The Power of TikTok – Brand Building Through Micro-Storytelling
TikTok has become an increasingly powerful force in social media but how can we use it to drive business value?'
HR
Article
Hello Hybrid: The Future of Hybrid Working
Remote work is here to stay, how can organizations embrace and thrive in the new normal?
CX
Article
From Notifications to Enhanced Communications
Create new digital communications interactions by turning notifications and transactions into meaningful conversations and to stay ahead of the curve.
CX
Article
Customer Experience – The Trends of 2022 & Beyond
Create new digital communications interactions by turning notifications and transactions into meaningful conversations and to stay ahead of the curve.
CX
Article
Instant Gratification – When Self-Help Is the Best Help
How to give digital-first customers what they want, when they want it without creating friction points.
Operations
Article
Trends Transforming Frontline Operations Management
Versatility is the name of the game in the modern business, so how might we bolster our frontline operations to make it a reality?
IT
Article
3 Pillars of Web 3.0: More than Crypto
Web 3.0 is set to redefine the internet but what are some of the cornerstones we can expect to come to the fore?