“AI is a Journey that Takes Time” Leading in CX
Latest Article - CX
Walking the line between moving quickly and doing things right is essential when integrating technologies such as AI into your organization.
Customer Experience Starts (and Ends) with Humans
Latest Article - CX
At the 2025 CX Innovation Summit, leaders showed that while AI drives progress, empathy and trust make customer experience truly human.
Empathy-Driven Leadership in the Age of AI: Building Trust and Navigating Change
Latest Article - AI
AI: Innovating with Governance, Building for the Future
FOMO vs FOMU: The Balance Between Missing Out and Messing Up
Latest Article - AI
Walking the line between moving quickly and doing things right is essential when integrating technologies such as AI into your organization.
Making the Enterprise Edge Work for You: Designing, Securing, and Scaling for the Industrial Future
Latest Article - Manufacturing
Making the enterprise edge work for you - designing, securing, and scaling for the industrial future
CX
Article
The Retail industry unravelled: What we learned from the GDS Retail EU Summit
Delve into the key takeaways that have emerged from our recent Retail Europe Digital Summit.
4 minute read
CX
Article
Transforming digital finance: The power of customer identity
Discover the factors that drive customers away from digital banking, and how can financial institutions ensure a seamless CX?
6 minute read
General
Article
Key trends in retail
Read along as we explore key commerce trends that are revolutionizing the way businesses operate and connect with their customers.
5 minute read
Marketing
Article
Demystifying the CMO Digital Summit: Unpacking the insights
Discover the promising future of senior marketing executives! Explore our latest blog highlighting data from the GDS CMO Digital Summit, revealing inc
5 minute read
General
Article
Security concerns: What leading security executives are prioritizing
Discover polls from GDS Security Summits as they show regional trends in an evolving landscape.
5 minute read
Technology
Podcast
The dangers of deepfakes: Battling business in the dark
Hear from Vikas Seth, Chief Product Officer at ID Now, on the rise of deepfakes and the escalating risks they pose for businesses.
21 minutes
Sales
Article
Data rich and insights poor: Overcoming the big struggle in business
Discover why in a data-rich business world, finding actionable insights amidst the abundance is the challenge we face.
5 minute read
Marketing
Article
Elon Musk’s Twitter changes to X: What marketers can learn from the app’s radical rebrand
Twitter has rebranded to X following Elon Musk’s takeover – but not everyone is a fan.
5 minute read
HR
Article
Using technology to make hiring more human
How can AI streamline and simplify the application process, optimize efficiency for recruiters and get applicants to their first day of work fast?
3 minute read