Insights are our eXpertise

Our team of experts conduct original research and analysis, sharing our expertise to actively contribute to the conversation, with new insights and industry perspectives.
Insights are our Expertise

Return on eXpertise



Gain access to essential insights and content.

Valuable real-life, real-time insights through a variety of channels, including blogs and podcasts. For more in-depth research, there are a variety of resources, such as eBooks, reports, and white papers that enable you to outpace the speed of change.

Through original research and analysis, we provide unique insights and perspectives on the latest developments. We are not bystanders, we are active participants in shaping the future, sharing our expertise and driving meaningful discussions in your industry.

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Evolving horizons:
The future of pipeline generation


Unlock the secrets of 346 senior sales and marketing leaders to elevate your 2024 strategies. Unlock insights into evolving budgets, shifting priorities, and key growth areas.

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General
Article

Who we are & who we want to be: A journey in procurement leadership

Discover why according to Jonathan Wharfe, technology and data are enablers, but people remain the heart of procurement.
Sarah Tijou
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Retail
Article

Bridging the generation gap in Retail

Read insights from Sharalyn Orr of Estée Lauder, interviewed at a recent GDS Group Retail Summit.
Colin Cosell
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CX
Podcast

The CXO’s playbook

Join us as we learn from Todd Unger, the CXO for the American Medical Association, about what the CXO role really entails.
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Marketing
Article

Dollars & scents: What is sensory marketing?

With so many customers set to jump in the car to visit your stores, how do you give them a reason to keep coming back?
Julia Belle
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CX
Article

Unleashing the power of customer engagement for future growth

Delve into the key takeaways that have emerged from our recent Next Generation Europe Digital Summit.
Tim Cassidy
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Cloud
Podcast

Cloud-onomics: How to future-proof your cloud strategy with FinOps

Learn from Paxton Lamons, an experienced executive leader in Saas Product Development, as he shares his top tips to align finance, operations, and IT.
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CX
Article

The Retail industry unravelled: What we learned from the GDS Retail EU Summit

Delve into the key takeaways that have emerged from our recent Retail Europe Digital Summit.
Stephanie Garey
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CX
Article

Transforming digital finance: The power of customer identity

Discover the factors that drive customers away from digital banking, and how can financial institutions ensure a seamless CX?
Sarah Tijou
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General
Article

Key trends in retail

Read along as we explore key commerce trends that are revolutionizing the way businesses operate and connect with their customers.
Kelley Iuele
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