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HR
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A Nudge in the Right Direction:Can Behavioral Economics Help Your People Make Better Decisions?

How do you give your people a push in the right decision-making direction?
Ben Thompson
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IT
Article

The agility imperative:Building successful cultures

If there’s one lesson we all learned over the course of the pandemic, it was the value of being able to move quickly. So how do you build greater digi
Ben Thompson
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HR
Article

Removing Unconscious Bias:The key to unlocking diversity, equity and inclusion

Unconscious bias impacts our hiring and employee development, impairs diversity and retention rates and stifles innovation. So how do we guard from it
Ben Thompson
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Operations
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Dealing with Disinformation:Social Media Lessons for Cybersecurity Teams

What risks does social media pose to organizations in terms of trust and reputation? What is the role of the CISO in mitigating those threats?
Ben Thompson
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CX
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Elevating your CX with new tech

In the age of the customer, experience reigns supreme. So how do brands take their CX efforts to the next level?
Ben Thompson
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CX
Article

Understanding your CX North Star

How do you ensure your CX North Star is clear and embedded across the business?
Ben Thompson
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Operations
Article

Sustainable Sourcing in the Manufacturing Supply Chain

How do we drive sustainability and green manufacturing principles into our operations? And what are the implications of that for your business?
Ben Thompson
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