Customer Experience Starts (and Ends) with Humans
Latest Article - CX
At the 2025 CX Innovation Summit, leaders showed that while AI drives progress, empathy and trust make customer experience truly human.
Empathy-Driven Leadership in the Age of AI: Building Trust and Navigating Change
Latest Article - AI
AI: Innovating with Governance, Building for the Future
FOMO vs FOMU: The Balance Between Missing Out and Messing Up
Latest Article - AI
Walking the line between moving quickly and doing things right is essential when integrating technologies such as AI into your organization.
Making the Enterprise Edge Work for You: Designing, Securing, and Scaling for the Industrial Future
Latest Article - Manufacturing
Making the enterprise edge work for you - designing, securing, and scaling for the industrial future
Innovation Acceleration: How GenAI is Making Speed the Ultimate Advantage
Latest Article - Digital Transformation
Generative AI is accelerating innovation, turning ideas into execution in days. Discover how speed is the new competitive edge.
Operations
Article
Collectively We Are Stronger:Removing the Stigma from Cyber Attacks
Read the 3 tips Michael Owens offered to ensure development teams are producing safe and secure versions of open-source components in software project
4 minute read
Marketing
Article
Top Challenges Facing Senior Marketing Executives – Part 2
Gain valuable insights into the top pain points experienced by senior marketing executives and make more informed decisions in 2023 and beyond.
6 minute read
Marketing
Article
Top Challenges Facing Senior Marketing Executives – Part 1
Discover the top concerns and pain points, as well as regional differences and unique insights from our latest research of senior marketing executives
6 minute read
IT
Article
Diversity in the Security Industry
Lessons learned at the GDS Group Security Summit
6 minute read
Healthcare
Article
Living and Leading with Love:A Model to Transform Healthcare
How are you adapting and becoming the successful transformation leader your organization needs you to be?
5 minute read
Marketing
Article
The Shift in Marketing Focus
Discover how budgets have fluctuated and where marketing executives are allocating more spend according to 645 senior marketing leaders we surveyed.
5 minute read
Security
Article
Why Talent, Not Skills, is the Key to Cybersecurity Success
We know there aren’t enough people to meet current and future cybersecurity needs. But are we focused on developing the right areas?
5 minute read
General
Article
Becoming a 1.5°C company:Why Mars Is Spending $1billion on Becoming Sustainable
Taking a closer look at why and how one of the world’s biggest and most recognizable brands made sustainability one of its core business objectives.
Technology
Article
Customer Experience (CX) Innovation Begins with a Simple Question:What If?
A Look at Learnings from H&M at the GDS CX Innovation Summit