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IT
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How to Become a Better Leader in Tech

Tech leaders are under greater pressure to perform than ever, so how do they become better leaders?
Jack Bray
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IT
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Women in Leadership & Technology

What are the main challenges for female leaders?
Kristina Cartwright
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Marketing
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How to Improve Customer Experience with AI-Enabled Sentiment Analysis

AI-enabled sentiment analysis is a powerful means of bolstering our customer experience potential, but how do we action it?
GDS Author
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CX
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From Insights to Innovation: Creating a Single View of the Customer

How can you offer your customers a truly personal experience, respect their safety and security concerns, while understanding their needs and habits?
Tim Cassidy
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HR
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How to Leverage Data & Analytics to Enhance HR

An effective Human Resources division will serve as the first and last line of defense against Covid-19 both in the workplace and surrounding it.
GDS Author
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CX
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Hybrid Journeys: Removing Friction for a Seamless Customer Experience

Bridging the online and offline customer journeys
Colin Cosell
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IT
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Cryptocurrency – What is it & Why Should I Care?

A look at cryptocurrency from what it is to why leaders should have it on their radar for the future consumer.
Ellen Fearnley
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Health & Safety
Article

How Does Communications Software Improve the Mental Health of Remote Workers?

Communications software sits at the backbone of every effective health & safety strategy and its implementation will be critical to drive positive inf
GDS Author
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CX
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7 Leaders on Customer Journey and CX Transformation in 2022

The customer journey has never been more difficult to plan for, with this in mind, should we adjust our attitudes in 2022?
GDS Author
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