IT
Article
What is organizational innovation and how can I implement it?
Looking ahead might feel impossible right now, but it’s also essential.
Technology
Article
Your Guide to Cybersecurity Risk Prevention in 2022
Cybersecurity risk prevention is pivotal to the modern organization but how can we more effectively prevent cybersecurity breaches?
CX
Article
Using technology to improve the customer experience
How are AI chatbots improving the customer service experience from a customer’s point of view and from a business’ point view?
Sales
Article
How to Connect Your Sales and Marketing Teams
Senior executives say a closer relationship between Sales and Marketing is the key to scaling lead and revenue generation
HR
Article
Why is Diversity, Inclusion and Belonging So Important?
No matter the subject matter, the discussion of DI&B often comes up at GDS events. Why is it such an important topic? What should we be doing?And why?
Marketing
Article
How data driven approaches create seamless customer experiences
Companies with data-driven approaches are 6 times more likely to be profitable year-on-year, and 23 times more likely to acquire new customers.
IT
Article
Recycling Energy
How going green in your business now – at scale – is possible. Not only to benefit your bottom line, but for your consumers, family, and emplyees too.
Operations
Article
The Road to Sustainability
Achieving a low carbon future with Net Zero pledges while driving optimization across supply chains is fraught with challenges
Operations
Article
The Future of Consumer Loyalty
What will the next generation of omnichannel loyalty programs look like?