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Marketing
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What is Authentic Engagement and how should it move with the Zeitgeist?

The breakdown of the traditional marketing model isn’t news at this stage, but the steady pressures of quarantine and economic uncertainty have made t
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Marketing
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How To Balance Risk And Reward In Controversial Marketing

2020 brought a new digital consumer to the mainstream – but how can marketers create campaigns that reliably deliver results whilst also engaging in c
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Marketing
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What is the future of the Chief Marketing Officer (CMO)?

The focus must be on creating a strategic and resilient brand strategy that keeps pace with modern consumers.
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IT
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What is organizational innovation and how can I implement it?

Looking ahead might feel impossible right now, but it’s also essential.
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Technology
Article

Your Guide to Cybersecurity Risk Prevention in 2022

Cybersecurity risk prevention is pivotal to the modern organization but how can we more effectively prevent cybersecurity breaches?
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CX
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Using technology to improve the customer experience

How are AI chatbots improving the customer service experience from a customer’s point of view and from a business’ point view?
Adam Burns
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Sales
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How to Connect Your Sales and Marketing Teams

Senior executives say a closer relationship between Sales and Marketing is the key to scaling lead and revenue generation
Kelley Iuele
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HR
Article

Why is Diversity, Inclusion and Belonging So Important?

No matter the subject matter, the discussion of DI&B often comes up at GDS events. Why is it such an important topic? What should we be doing?And why?
Stephanie Garey
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Marketing
Article

How data driven approaches create seamless customer experiences

Companies with data-driven approaches are 6 times more likely to be profitable year-on-year, and 23 times more likely to acquire new customers.
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