
General
Article
How life sciences can listen to customers: And the powerful rewards that follow!
Learn how in a patient-centric environment, deep listening leads to effective tactics that match customer needs.
4 minute read

CX
Article
X marks the spot: Putting the ‘X’ in CXO
Todd Unger of the American Medical Association shares insights on the intersection of market, product, commerce, and service.
6 minute read

Manufacturing
Article
Accelerating industry 4.0: Unveiling the power of AI in manufacturing
Discover what AI truly means for the manufacturing sector as explored by Arun Kumar Bhaskara-Baba at the recent GDS Group Manufacturing Summit.
5 minute read

Technology
Podcast
Why hyperautomation is the key to business success
GDS Group speak with David Shannon, Head of Hyperautomation at SAS, a leader in business analytics software.
21 minutes

CX
Article
How to Create Commercial Transformation Via Culture Change
Discover how to nurture talent to maximise their potential and the related impact that can have on the customer, a topic explored by Tracie Gildea.
5 minute read

CX
Article
Omnichannel Utopia: Learnings from Intersport’s CX Journey
Read the insights of Bartlomiej Behnke, VP Board of the Directors & CMO at Intersport ISI regarding the enhancement of the omnichannel CX in retail.
6 minute read

IT
Article
Five Steps to Building a Resilient Enterprise: The Broadcom Perspective
We look at five steps for organizations to take to build more resilience as highlighted by Nicole Fagen, Director of AIOps and Automation at Broadcom.
5 minute read

Healthcare
Podcast
From crisis to care: How innovative solutions are supporting nurses need
GDS Group speak with Tammy Purcell, Clinical Nurse Executive at Elsevier.
21 minutes

CX
Article
Delivering Lasting and Engaging Customer Experiences
Discover how businesses are revolutionizing CX to boost retention and revenue growth in 2023.
6 minute read