Seasonal Retail strategies:
Delivering orders and omnichannel success

Podcast - Retail
13th December 2023

Welcome to Strategy for Breakfast! The podcast about real business challenges based on real business conversations! In this Christmas special, we unwrap the dynamic realm of retail and omnichannel strategies, just in time for the holiday shopping rush.

Joining us for this episode is Loek Berendsen, Founder and CEO of Bold Rethink, a Netherlands-based retail strategy agency. And according to Loek, ‘Omnichannel paves the way for innovative shopping experiences, seamless delivery, and exceptional customer service, turning your customers into true heroes!’

We explore this further, especially in the festive context. Let us know what you think of this episode at podcast@gdsgroup.com.

Discussion points

  • What shifts characterise the evolving retail landscape today?
  • What elements define the perfect customer journey this Christmas?
  • How does omnichannel revolutionise shopping, delivery, and service experiences?

Get in touch

Resources mentioned in this episode

If you want to join our community of executives leading the way in business and digital transformation, sign up here: The Leading Provider of Virtual Executive Events & Summits | GDS Group

 

Stay in the loop


Back to insights

Related content

Retail
Podcast

L’Oréal and luxury retail: Global glamour with greener practices

Learn from Carla Baumer, Retail Director at L’Oréal, about what it takes to thrive in the fast-paced world of retail.
Find out more
Retail
Article

Bridging the generation gap in Retail

Read insights from Sharalyn Orr of Estée Lauder, interviewed at a recent GDS Group Retail Summit.
Colin Cosell
Find out more
Retail
Podcast

Reviving Retail: Unleashing the human touch

Melissa Day, Vice President of Brand Growth at Lovesac takes us on a journey through retail's evolving landscape.
Find out more
Retail
Stories

Long term pipeline generation for SimplyRFID

Find out more
Retail
Article

GDS Group Retail Summit 2023: What’s New in the Retail Industry?

Read about all the latest trends, future predictions, hot takes and the shifts happening in the retail industry discussed on our recent Retail Summit.
Stephanie Garey
Find out more
Retail
Podcast

Taking pride in retail

Strategy for Breakfast: The retail industry is bouncing back after a tumultuous 2 years dealing with the effects of the pandemic ...
Find out more
Retail
Article

Foster Brand Loyalty and Engagement by Renovating Your Brand

Learn how to foster brand loyalty and engagement by effectively reimagining customer service in retail
GDS Author
Find out more
Retail
Article

Harnessing Automation and Innovation as a Key Differentiator for your retail business

Why utilizing the power of modern innovation and automation can make the difference for your retail business?
GDS Author
Find out more
Retail
Article

Future of Retail: 9 Key Retail Trends for 2021

The future of retail and the trends therein have never been more difficult to predict. However, here is GDS' overview based on our industry analysis.
GDS Author
Find out more

Related events