Summit Recap: Fairmont Mayakoba, Riviera Maya, Mexico
15 - 17 May 2017

“I found the vendor meetings both educational and helpful to understanding potential solutions for our projects.”

Jennifer Tangjerd, Kit & Ace

On 15-17 May 2017 at the amazing Fairmont Mayakoba Resort, the North American edition of our Omnichannel Insight Summit brought together senior decision-makers and business leaders from across industries to share omnichannel experiences, discuss current challenges – and find pragmatic solutions.

The summit looked at a number of key themes, including: how to harness the power of social media and personalisation for better engagement and loyalty; optimising the omnichannel experience through analytics and data; and how to create a holistic customer experience from store to digital.

From case studies that lift the lid on operations inside best-in-class organisations, to workshops and collaborative sessions that focus on real challenges and future technology innovations, to one-to-one meetings with industry peers offering practical advice tailored to your specific needs, the summit provided everything you need to implement your key projects more effectively.

Summit Highlights

Keynote Address

Insight. Intelligence. Humour. Check out our summit keynote address from the opening night.

Past Attendees

At previous events we've helped executives from some of the world's biggest and most recognisable firms - as well as the most forward-thinking - to address their project challenges.
Image of Aaron Duff
Aaron Duff
Director of EHS Standardization
Johnson & Johnson

Upcoming Summits