“AI is a Journey that Takes Time” Leading in CX
Latest Article - CX
Walking the line between moving quickly and doing things right is essential when integrating technologies such as AI into your organization.
Customer Experience Starts (and Ends) with Humans
Latest Article - CX
At the 2025 CX Innovation Summit, leaders showed that while AI drives progress, empathy and trust make customer experience truly human.
Empathy-Driven Leadership in the Age of AI: Building Trust and Navigating Change
Latest Article - AI
AI: Innovating with Governance, Building for the Future
FOMO vs FOMU: The Balance Between Missing Out and Messing Up
Latest Article - AI
Walking the line between moving quickly and doing things right is essential when integrating technologies such as AI into your organization.
Making the Enterprise Edge Work for You: Designing, Securing, and Scaling for the Industrial Future
Latest Article - Manufacturing
Making the enterprise edge work for you - designing, securing, and scaling for the industrial future
General
Podcast
What Makes People (and Organizations) Resilient?
Hear from Dr. Taryn Marie Stejskal, as shares insights of her qualitative research on us why resiliency is no longer a soft skill.
23 minutes
CX
Podcast
Humanizing Tech: Crafting Genuine Connections in CX
Hear from Angelique Lofton, Vice President of Client Services at CORT, as she takea a dive on human contact impact on CX in the age of AI.
31 minutes
Marketing
Article
5 Reasons Why Your Leads Aren’t Converting
Learn key strategies to refine your targeting, qualify leads effectively, and enhance follow-up for sustained business growth.
4 minute read
General
Podcast
Sustainable Manufacturing – Talking Shop
Join Chris Kanik, as he tells us his journey from navigating influencer marketing to sustainable manufacturing – we talk shop about it ALL!
21 minutes
Marketing
Article
3 Priorities for Successful Marketing
Dive into insights from 48 unique brands on partnering with creators and crafting narratives that resonate with modern audiences.
4 minute read
Business Operations
Podcast
Fixing the Explosion of Pointless Meetings
Join Stefanie Krievins, president of The Change Architects, as we discuss real business challenges of today’s workplace
25 minutes
General
Press Release
London Calling: GDS Group’s Office Launch!
GDS Group, a global B2B leader in pipeline growth, announces the opening of a new London division and office!
3 minute read
AI
Article
Bridging the Gap: From AI Implementation to Production Success
Explore how applied AI and deep tech can revolutionize traditional business models, accelerating digital transformation and ROI in weeks.
5 minute read
Marketing
Podcast
Creativity in B2B Marketing: Embracing Risks
Join Cat Anderson, as we dive into the world of B2B marketing and discuss the importance of creativity, taking risks, and leveraging data.
20 minutes