Insights are our eXpertise

Our team of experts conduct original research and analysis, sharing our expertise to actively contribute to the conversation, with new insights and industry perspectives.
Insights are our Expertise

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Gain access to essential insights and content.

Valuable real-life, real-time insights through a variety of channels, including blogs and podcasts. For more in-depth research, there are a variety of resources, such as eBooks, reports, and white papers that enable you to outpace the speed of change.

Through original research and analysis, we provide unique insights and perspectives on the latest developments. We are not bystanders, we are active participants in shaping the future, sharing our expertise and driving meaningful discussions in your industry.

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Evolving horizons:
The future of pipeline generation


Unlock the secrets of 346 senior sales and marketing leaders to elevate your 2024 strategies. Unlock insights into evolving budgets, shifting priorities, and key growth areas.

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CX
Article

Top insider secrets from CX leaders

Dive into the insider secrets shared by CX leaders at our CX Innovation Summit about the necessity of balancing technology with human touch.
Verena Fiebelmann
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CX
Article

The future of CX: Highlights from the GDS Customer Experience European Summit

Discover the main takeaways from GDS CX european summit that will shape the future of customer experience (CX).
Stephanie Garey
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CX
Article

Prioritizing AI simulation training for great customer experiences

Creating a positive customer experience by combatting AI related challenges
Rebecca Solomon
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CX
Article

Unveiling the transformative power of CX, technology, and data-driven strategies

Delve into insights from the GDS CX Innovation Digital Summit to uncover how to reshape the future of customer experience.
Elysia Sibley
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CX
Podcast

The CXO’s playbook

Join us as we learn from Todd Unger, the CXO for the American Medical Association, about what the CXO role really entails.
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CX
Article

Unleashing the power of customer engagement for future growth

Delve into the key takeaways that have emerged from our recent Next Generation Europe Digital Summit.
Tim Cassidy
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CX
Article

The Retail industry unravelled: What we learned from the GDS Retail EU Summit

Delve into the key takeaways that have emerged from our recent Retail Europe Digital Summit.
Stephanie Garey
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CX
Article

Transforming digital finance: The power of customer identity

Discover the factors that drive customers away from digital banking, and how can financial institutions ensure a seamless CX?
Sarah Tijou
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CX
Article

Who is the customer of the future?

Discover tomorrow’s trends in CX and marketing with learnings from the recent GDS CX Innovation summit.
Julia Belle
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