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CX
Article

X marks the spot: Putting the ‘X’ in CXO

Todd Unger of the American Medical Association shares insights on the intersection of market, product, commerce, and service.
Colin Cosell
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Manufacturing
Article

Accelerating industry 4.0: Unveiling the power of AI in manufacturing

Discover what AI truly means for the manufacturing sector as explored by Arun Kumar Bhaskara-Baba at the recent GDS Group Manufacturing Summit.
Sarah Tijou
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CX
Article

How to Create Commercial Transformation Via Culture Change

Discover how to nurture talent to maximise their potential and the related impact that can have on the customer, a topic explored by Tracie Gildea.
Jade Gamlin
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CX
Article

Omnichannel Utopia: Learnings from Intersport’s CX Journey

Read the insights of Bartlomiej Behnke, VP Board of the Directors & CMO at Intersport ISI regarding the enhancement of the omnichannel CX in retail.
Julia Belle
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IT
Article

Five Steps to Building a Resilient Enterprise: The Broadcom Perspective

We look at five steps for organizations to take to build more resilience as highlighted by Nicole Fagen, Director of AIOps and Automation at Broadcom.
Jade Gamlin
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CX
Article

Delivering Lasting and Engaging Customer Experiences

Discover how businesses are revolutionizing CX to boost retention and revenue growth in 2023.
Verena Fiebelmann
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General
Article

Maligned and Misunderstood: Why Chief Data Officers Don’t Last Long in the Job

It’s considered one of the trendiest roles among C-suite leadership, but is the Chief Data Officer tragically misunderstood?
Alex Wood
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General
Article

Three Ways the World of Work has Changed Forever (and How Health and Safety Leaders Can Navigate Them)

Read about the research John Dony shared at our latest HSE Insight Summit regarding the disruption and emerging issues challenging health and safety.
Jade Gamlin
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General
Article

Forget What You Thought You Knew About Humans, AI, and The Future of Work

Key learnings from our latest Data & Analytics summit.
Colin Cosell
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