CX
Article
X marks the spot: Putting the ‘X’ in CXO
Todd Unger of the American Medical Association shares insights on the intersection of market, product, commerce, and service.
6 minute read
Manufacturing
Article
Accelerating industry 4.0: Unveiling the power of AI in manufacturing
Discover what AI truly means for the manufacturing sector as explored by Arun Kumar Bhaskara-Baba at the recent GDS Group Manufacturing Summit.
5 minute read
CX
Article
How to Create Commercial Transformation Via Culture Change
Discover how to nurture talent to maximise their potential and the related impact that can have on the customer, a topic explored by Tracie Gildea.
5 minute read
CX
Article
Omnichannel Utopia: Learnings from Intersport’s CX Journey
Read the insights of Bartlomiej Behnke, VP Board of the Directors & CMO at Intersport ISI regarding the enhancement of the omnichannel CX in retail.
6 minute read
IT
Article
Five Steps to Building a Resilient Enterprise: The Broadcom Perspective
We look at five steps for organizations to take to build more resilience as highlighted by Nicole Fagen, Director of AIOps and Automation at Broadcom.
5 minute read
CX
Article
Delivering Lasting and Engaging Customer Experiences
Discover how businesses are revolutionizing CX to boost retention and revenue growth in 2023.
6 minute read
General
Article
Maligned and Misunderstood: Why Chief Data Officers Don’t Last Long in the Job
It’s considered one of the trendiest roles among C-suite leadership, but is the Chief Data Officer tragically misunderstood?
7 minute read
General
Article
Three Ways the World of Work has Changed Forever (and How Health and Safety Leaders Can Navigate Them)
Read about the research John Dony shared at our latest HSE Insight Summit regarding the disruption and emerging issues challenging health and safety.
6 minute read
General
Article
Forget What You Thought You Knew About Humans, AI, and The Future of Work
Key learnings from our latest Data & Analytics summit.
5 minute read