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CX
Article

Building a Successful Customer Loyalty Programme for a Competitive Edge

Read about why it is crucial for retailers to create a successful loyalty program and the bigest challenges in the process.
Stephanie Garey
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Retail
Article

GDS Group Retail Summit 2023: What’s New in the Retail Industry?

Read about all the latest trends, future predictions, hot takes and the shifts happening in the retail industry discussed on our recent Retail Summit.
Stephanie Garey
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Marketing
Article

Top 3 Priorities for CMOs in 2023

Discover the driving forces behind today's CMOs' top priorities and gain valuable insights into the exciting evolution of that role.
Verena Fiebelmann
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Leadership
Article

Adapt and Achieve: A Leader’s Guide to Overcoming Adversity and Driving Transformation

As a business leader, overcoming adversity and driving transformation can be challenging.
Sarah Tijou
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HR
Article

Going Global: The Advantages and Disadvantages of Borderless Hiring

The way we work has changed – and so too has the way we hire
Alex Wood
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CX
Article

The Key to Innovation?Keep Asking One Question

Some of the best and brightest CX leaders from across North America gathered in our studio discussing the best ways for brands to differentiate today.
Kelley Iuele
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Operations
Article

Collectively We Are Stronger:Removing the Stigma from Cyber Attacks

Read the 3 tips Michael Owens offered to ensure development teams are producing safe and secure versions of open-source components in software project
Tim Cassidy
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Marketing
Article

Top Challenges Facing Senior Marketing Executives – Part 2

Gain valuable insights into the top pain points experienced by senior marketing executives and make more informed decisions in 2023 and beyond.
Ben Roberts
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Marketing
Article

Top Challenges Facing Senior Marketing Executives – Part 1

Discover the top concerns and pain points, as well as regional differences and unique insights from our latest research of senior marketing executives
Ben Roberts
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