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Article

Who we are & who we want to be: A journey in procurement leadership

Discover why according to Jonathan Wharfe, technology and data are enablers, but people remain the heart of procurement.
Sarah Tijou
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Retail
Article

Bridging the generation gap in Retail

Read insights from Sharalyn Orr of Estée Lauder, interviewed at a recent GDS Group Retail Summit.
Colin Cosell
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CX
Podcast

The CXO’s playbook

Join us as we learn from Todd Unger, the CXO for the American Medical Association, about what the CXO role really entails.
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Marketing
Article

Dollars & scents: What is sensory marketing?

With so many customers set to jump in the car to visit your stores, how do you give them a reason to keep coming back?
Julia Belle
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CX
Article

Unleashing the power of customer engagement for future growth

Delve into the key takeaways that have emerged from our recent Next Generation Europe Digital Summit.
Tim Cassidy
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Cloud
Podcast

Cloud-onomics: How to future-proof your cloud strategy with FinOps

Learn from Paxton Lamons, an experienced executive leader in Saas Product Development, as he shares his top tips to align finance, operations, and IT.
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CX
Article

The Retail industry unravelled: What we learned from the GDS Retail EU Summit

Delve into the key takeaways that have emerged from our recent Retail Europe Digital Summit.
Stephanie Garey
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CX
Article

Transforming digital finance: The power of customer identity

Discover the factors that drive customers away from digital banking, and how can financial institutions ensure a seamless CX?
Sarah Tijou
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General
Article

Key trends in retail

Read along as we explore key commerce trends that are revolutionizing the way businesses operate and connect with their customers.
Kelley Iuele
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