“AI is a Journey that Takes Time” Leading in CX
Latest Article - CX
Walking the line between moving quickly and doing things right is essential when integrating technologies such as AI into your organization.
Customer Experience Starts (and Ends) with Humans
Latest Article - CX
At the 2025 CX Innovation Summit, leaders showed that while AI drives progress, empathy and trust make customer experience truly human.
Empathy-Driven Leadership in the Age of AI: Building Trust and Navigating Change
Latest Article - AI
AI: Innovating with Governance, Building for the Future
FOMO vs FOMU: The Balance Between Missing Out and Messing Up
Latest Article - AI
Walking the line between moving quickly and doing things right is essential when integrating technologies such as AI into your organization.
Making the Enterprise Edge Work for You: Designing, Securing, and Scaling for the Industrial Future
Latest Article - Manufacturing
Making the enterprise edge work for you - designing, securing, and scaling for the industrial future
AI
Article
Emerging Technologies and Building Connections
Brennen S. Dicker of the Creative Media Industries Institute talks to us from the Summit floor about emerging technologies.
3 Minute Read
Retail
Article
Sustainability in eCommerce – Seeing Green
Sustainability in retail is essential, whether it’s brick and mortar or eCommerce. Here's what you can do to lower your impact.
3 Minute Read
Marketing
Article
CMO Summit, Boston 2025 | Insights Report
Missed out on our latest CMO Summit or maybe just want a refresher? Here are all the insights from the main stage.
Healthcare
Article
The Future of Healthcare
The future of healthcare depends on talent, especially in digital skills, flexibility, development, and diversity. So, how can you prepare?
3 Minute Read
Manufacturing
Article
What Does the Future Look Like for ‘Lean Manufacturing’?
Lean manufacturing is not a new concept but, while eliminating waste and enhancing productivity are always the goal, is it time for an update?
4 minute read
Marketing
Article
Modern Marketing – Staying Ahead of Change
While it’s easy to get lost in the here and now of marketing, to truly withstand the test of time you need to prepare for future market shifts.
3 Minute Read
Data
Article
Data Literacy – Are People the ‘Linchpins’ of Data?
At our recent Data Summit, Dr. Christina Sanedma-Sombe spoke of people as the "linchpins" of data. Here are our highlights from her session.
5 minute read
Security
Article
Consolidating Cybersecurity: Is it Worth it?
Airtight cybersecurity is what dreams are made of. You just need to figure out how to get there. Consolidate? Or consolidon't?
3 Minute Read
Healthcare
Article
Is Patient Centricity the Answer for Healthcare Innovation?
When your industry is years behind the curve, where do you even start when trying to innovate?
4 minute read